Subprocessors

Last updated August 31, 2026

Contents

LATO engages the subprocessors below to operate the service. Each is engaged under written data-protection terms, is reviewed by our security owner before it touches customer data, and is re-verified at least annually against its own published attestations. We update this page at least 30 days before adding or replacing a subprocessor.

Not on this list: services you connect with your own credentials under your own contract (Harmonic, Affinity, Granola, and the Google Workspace and Microsoft 365 integrations). There LATO acts on your instruction against an account LATO does not hold.

Current subprocessors

ProviderPurposeData sharedLocationRetention by providerAttestationsTrust center
AnthropicAI inference (Claude)Conversation content and the context an agent needs for a taskUS (Standard Contractual Clauses)Up to 30 days for safety and abuse prevention, then deleted. Not used for model trainingSOC 2 Type II, ISO 27001, ISO/IEC 42001trust.anthropic.com
SupabaseDatabase, authentication, file storageAccount data, conversation history, uploaded filesEUCustomer-controlled; deleted when you delete itSOC 2 Type II, ISO 27001trust.supabase.io
WorkOSEnterprise single sign-on (SAML/OIDC) and directory provisioning (SCIM), where your organization uses SSOWork email, name, SSO identifiers and directory attributes of users in SSO-enabled organizationsUS (SCCs)While your organization’s SSO connection is activeSOC 2 Type IItrust.workos.com
RailwayBackend hostingAPI requests and session data in transitEUNot stored independently by RailwaySOC 2 Type IItrust.railway.com
DaytonaSandboxed agent workspacesFiles and data your agent processes during a taskEUWorkspace auto-stops when idle; archived after inactivity; deleted with your agentSOC 2 Type 1, ISO 27001trust.daytona.io
E2BSandboxed code executionCode and data passed to Python executionEphemeralSandbox destroyed after use (max 24 hours)SOC 2 Type II (per vendor)trust.e2b.dev
ExaWeb search for agentsSearch queries issued by your agent. No account or conversation dataUS (SCCs)Per Exa’s retention policySOC 2 Type IItrust.exa.ai
FirecrawlFetching web pages for researchWeb addresses to retrieve. No account or conversation dataUSPer Firecrawl’s retention policySOC 2 Type II (per vendor)trust.firecrawl.dev
ElevenLabsAI voice interviews (speech recognition and synthesis)Interview audio and the study context the interviewer needs. Not supplied with participant names or contact detailsUS (SCCs); EU residency available on enterprise termsPer ElevenLabs’ retention policy. Not used to train their models under our business termsSOC 2 Type II (per vendor)compliance.elevenlabs.io
ClayContact and company enrichment when sourcing interview participantsBusiness contact and company details used to identify potential participantsUS (SCCs)Per Clay’s retention policySOC 2 Type II (per vendor)trust.clay.com
PostHogProduct analytics and session replay, only if you accept analytics in the cookie bannerPage views, feature usage, session replaysEU (Frankfurt)Per PostHog’s retention policySOC 2 Type II (report published)trust.posthog.com
Pydantic LogfireApplication monitoringError logs and performance traces, scrubbed of secretsEU30 daysSOC 2 Type IItrust.oneleet.com/pydantic
VercelWebsite and add-in hosting, add-in analyticsPage views, feature usageGlobal edgePer Vercel’s retention policySOC 2 Type II, ISO 27001security.vercel.com
Google WorkspaceOutbound email from your agent (agent@latolabs.io)Email content sent to you and your inviteesGlobal (SCCs)Per mailbox retentionISO 27001, SOC 2 and SOC 3cloud.google.com/security/compliance

Attestations are as published by each provider on the date of our last review (2026-08-26). “Per vendor” marks a claim we have not yet verified against a certificate or audit report. Ask security@latolabs.io if you need a specific provider’s report; most are obtainable only under the provider’s own NDA.